Read What People Are Saying


After vacationing every summer for the past 22 years at Ocean Isle Beach we made the plunge to build our own home on Scotland Street one year ago. Our permanent residence is in the Washington D.C. area, so with the excitement of owning a beach home came the concern of finding a service or special person we could trust to help manage whatever may come up while we are away. We had the good fortune to find that special person, Joyce Bailey, with N.C. Coastal Concierge from a recommendation of one of our subcontractors. After our initial consult there was no doubt that the services Joyce Bailey offered were exactly what we needed. Her organization, professionalism, trustworthiness, and attention to detail are unmatched by any other service like this in the area. N.C. Coastal Concierge offers a wide range of services that are tailored to fit each client’s needs. The peace of mind we have knowing that Joyce Bailey is checking on our home bi-weekly and is available for whatever service or attention we need help with while we are away is priceless!! This is a 5 star service business that we will recommend to all our friends and family.

Steve and Laurie Cook
- Mclean, VA
Hudson Family clients

Where has Joyce been all our life? What a relief! We truly don’t have to worry about anything. It’s hard to let just anyone have a key to your house, but we trust Joyce completely-she cares for our house as if it was her own! We contracted w/Joyce because we weren’t able to get down to our beach house as much. Joyce has taken the worry out of having to maintain a second home and ALWAYS goes above and beyond. She manages it all for us, from scheduling & getting the HVAC system’s Seasonal service done to getting our golf cart serviced & inspected. She also takes care of scheduling & getting our quarterly pest treatments done. She regularly goes by and just check things out, assuring that we dont have any problems or issues. We had some friends using our place recently and she went by and readied everything. Joyce got the place all cleaned, adjusted the thermostats and had the golf cart pulled out and charging for them. She has even run documents to the Marina and cleaned out our boat of personal property when we were selling it and we just could not get there to get it done. I’m telling you-she’s unbelievable! It’s a comprehensive, no hassle service that no one should be without! Thanks Joyce! Thanks for all your help this year! Couldn’t have managed without you!!

Chantal and Mike Hudson
– Raleigh, NC

Coastal Concierge services has been wonderful! A few weeks ago we called and asked for our Lowes to go order to be picked up, delivered and unpacked for us. After a long drive and cranky kids we were able to start our relaxing weekend sooner. In the fall we had a last minute opportunity to head to Myrtle beach for the day. Coastal Concierge was there to walk and feed the dogs while we took a quick excursion. It was so nice! Last year I was in the market for new blinds and I was able to rely on Joyce from start to finish. She researched 2 window treatment companies, had them come out to give quotes and then she was there when they were installed. Throughout the process Joyce sent me pictures and kept me abreast of the progress. I love my new window treatments!! We live 3 hours away from Ocean Isle and there is a certain comfort knowing we can rely on Joyce for our needs. This gives us more time to focus on our family and having fun.

LeaAnn and Bill Troiano
- Cary, NC
Dena and Bill Creveling

We’ve relied on Joyce’s exceptional services since 2012. We live in VA, so the peace of mind NC Coastal Concierge provides is priceless. Joyce is always available and never says “no”. We wouldn’t leave our house in the hands of just anyone! She has waited on deliveries, taken photos of work being done in our absence, spotlessly cleaned our home, charged our golf cart, arranged service appointments and stayed to completion, set the heating or cooling system to a perfect temp or turned on outside lighting for our late arrival, checked on our home at moment’s notice and of course surprised us with tasty treats or a bottle of wine to help celebrate a special occasion. We couldn’t own a home in OIB without NCCC!

Bill and Dena Creveling
- Stephens City, VA

It has been such a treat working with Joyce and her team at NC Coastal Concierge We've called on her services many times but the biggest event for us was the fabulous job she did with our daughter’s rehearsal dinner that we held in our home in Ocean Ridge! There were over 50 adults and 7 children for the dinner and festivities. At the end of the evening as we said goodnight to the last guest - we turned around and the house and the kitchen were spotless!

Mike & Marilue Tate
- Ocean Ridge Plantation, NC

We love Coastal Concierge’s Welcome Home service! Especially when arriving late, it is so nice to drive up to a well lit home, blinds opened, and the air conditioner set to the perfect temperature. Joyce adds her special touches, such as the bed turn down service, complete with chocolates, and lovely shell-shaped soaps in the bathroom. Now this is the way to be welcomed to the beach! We also greatly appreciate Joyce’s help in the off season, when we were not available for golf cart charging, meeting service personnel for repairs and pest control, and checking on plumbing and air conditioning work. She really does provide ‘peace of mind’ for the homeowner!

Nicole and John Archibald
- Durham, NC

When we purchased our future retirement home in Brunswick County the welcoming committe in our community informed us about a company that provided valuable services to homeowners in the area and specifically for people who were not yet full time residents like us. That company was NC Coastal Concierge and we did some research and found very positive feeback on the company. We decided to try their transportation service to and from the airport. This is when we met Joyce who is extremely professional, friendly, and a pleasure to work with. She was also prompt and the price was very reasonable. After getting to know Joyce we expanded the use of her company's services to include monthly inspections of our home. We have found that this gives us great piece of mind knowing that our property is in good order. We have had such a great experience with NC Coastal Concierge that I am certain that we will make use of some of the other services offered. This is a great company that is providing a truly great service! Highly recommended.

Vito and Barbara Sabatelli - Maywood, NJ

We were given a gift certificate for Coastal Concierge upon the completion of our home in 2012. The website indicated that Coastal Concierge was a one stop service for all your needs, whether you were a full time resident or a part time resident - they would handle ``it`` for you - whatever it might be. No truer words were ever written. Joyce and Stephen Bailey of Coastal Concierge are gems! My husband and I asked them to help us with a holiday party for about 50 guest - ``no problem`` was the answer. Joyce and Stephen arrived early, helped us set up and when I attempted to do something was told ``enjoy your guests - we've got this`` And believe me they had it. We were able to enjoy our party in our own home, which is a rarity because everything was taken care of to perfection. After everyone had left, it was as if no one was ever there. Everything was cleaned, put away and I had nothing to do except sit down. I wholeheartedly recommend Coastal Concierge to all. We have since had another holiday party and Coastal Concierge was my first phone call. We will be calling on Coastal Concierge again for as long as they are around. They are the best!!!!!

Georgeanne O’Keefe - Ocean Ridge Plantation OIB, NC

We met Joyce 4 years ago when we found that we were havingdifficulties carrying items up and down the stairs. We asked around and were referred toJoyce. Whenever we need assistance,Joyce was there. Two years ago, we askedJoyce to clean our rental after we left since we had a long drive back toOhio. Joyce’s cleaning prices were very very reasonable and our landlord found the house in better shape than when we moved in. Last year, I had some medical problems and asked Joyce torefer us to a local doctor. This doctorwas instrumental in diagnosing my health issue. Again when we were talking to Joyce, we asked her if she knewof any local rentals (that had an elevator). She not only knew someone but again was instrumental in locating a newrental for this year (2015). When itcame time for us to drive down, we contacted Joyce to make up the beds so wecould basically come in and not have to worry about that. We have found, that working with Joyce, there are no problems bigor small that she cannot help you with. We couldn’t ask for a better concierge and friend. I would recommend in a heartbeat.

- Doug and Nancy Baird - Johnstown, Ohio

We have worked with Joyce and NC Coastal Concierge for the last year and a half and have enjoyed a peace of mind knowing that there is someone we can call to help us with our home when we are not there. We have worked with Joyce for various concierge services from house cleaning, to grocery shopping, to meeting with vendors. It has been so convenient to be able to show up at our home for a weekend and have our refrigerator stocked with food so that we can spend more of our visit enjoying the beach instead of running errands. Similarly, Joyce has been wonderful and flexible with us regarding coordinating and meeting with vendors when we have work/services to schedule or when we generally need her help to check-in on the house or the work done. She also has been generous to share with us her knowledge of the area and of vendors/ services to help us find vendors to work with. Overall Joyce has made it so much easier and less stressful to maintain our home. And, with Joyce’s help, we are better able to make the most of the time we spend at the house with our families – we really appreciate everything Joyce does and would recommend her services to anyone needing those extra eyes and hands! Thank you!

Jennifer Tai and Michael Vidal - Apex, NC

We just completed a new home on Ocean Isle Beach. Due to our very hectic work schedule, we reached out to NC Coastal Concierge for help. Joyce coordinated retrieving our stored property. We asked Joyce to please upack, wash all kitchen items and organize the kitchen prior to our full move in. Joyce also washed all of our linens and towels, folded and stored them for our arrival. When we arrived on our moving day, it was amazing to have a completely functioning kitchen that we could use immediately. Everything was organized and stored, all boxes removed, and the kitchen cleaned! We will be using NC Coastal Concierge in the future to not only check on our property but we will take advantage of many of the other services that Joyce offers. You won’t find a better concierge business or person than Joyce Bailey and NC Coastal Concierge LLC!!

Nora and John Swofford - Greensboro, NC

Thank you for a job well done! Being out-of-town and unavailable to supervise carpet repairs at our home on OIB, your service of coordinating and overseeing the job made it possible for us to get the job done without worry. We were pleased to receive the photos of the finished repairs which you sent. The photos were above and beyond and made it possible to confirm the job was completed. We highly recommend NC Coastal Concierge with confidence. Thanks from a happy customer!

Patricia and Randy Pate – Raleigh, NC

It is such a relief to know that Joyce is keeping an eye on my house and watching for deliveries when I am not in OIB!!! Great, great person to have your back!!

Robin Putnam – Owner, Tulip Tree Boutique – Beach Drive, Ocean Isle Beach

We met Joyce Bailey in May 2013 and were immediately impressed by her friendliness, knowledge of the local Islands, and willingness to solve any problem we encountered. Coastal Concierge has provided a variety of excellent services since that time including opening and closing our beach house, cleaning services, maintenance services, shopping services, party preparation, and that wonderful concierge service for our guests that includes bed turndown and chocolates on the pillows! Our beach experiences are richer, more fun, and hassle-free thanks to Joyce Bailey and Coastal Concierge.

Sandi Thomas and Pam Watts - Westerville, Ohio

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